Lead Business Consultant

Professional Services | Sydney, Australia



Lead Business Consultant

 

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers - from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology.

 

Responsibilities:

  • Work directly with Marketo customers to turn their marketing into a revenue driver, using best practices in marketing automation, lead management and revenue performance management
  • Manage projects to ensure timely, on-budget project execution and closure
  • Create and manage ongoing relationships with clients through their early use of Marketo
  • Collaborate with clients to gather requirements, get feedback on designs and present results
  • Develop and enhance service delivery offerings and methodologies for working with Marketo customers to increase the strategic and business value they achieve with using Marketo
  • Identify opportunities to upsell additional products and services and work with Sales to close new services business
  • Help advance the state-of-the-art in Revenue Performance Management, by means of ground-breaking projects and thought leadership
  • Work cross functionally to transition and handoff customers to other parts of the Customer Success team
  • Team effectively with other parts of the organization to address and resolve customer issues
  • Manage ongoing client communications and share status updates with internal and external stakeholders

 

Required Skills & Experience:

  • At least 5-10 years’ experience in Marketing & Sales field
  • 3-5 years’ experience creating and/or executing marketing strategy, programs or demand gen campaigns
  • Deep understanding of Marketing & Sales processes in mid-size and large enterprises
  • Deep expertise in marketing automation processes including lead management, campaign management and online marketing
  • Expertise with CRM applications such as Salesforce.com and Microsoft Dynamics
  • Hands-on experience with an enterprise-level Marketing Automation system (Marketo experience is a plus, but not required)
  • Executive level presence and experience in facilitation
  • Strong organizational and planning skill with meticulous attention to detail
  • Self-motivated, highly driven and self-assured
  • Metrics-driven marketing mind
  • Excellent client management skills, strong written and verbal communications, executive level presence
  • Strong project management and organizational skills
  • Ability and willingness to travel up to 60%
  • Ability to successfully deliver multiple complex projects simultaneously

 

About Marketo

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.


Marketo is an equal opportunity employer.