Associate Technical Support Engineer (German Language)
Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with customers their – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology.
Do you like solving problems?
Are you an analytical thinker with a knack for non-linear logic?
Do you enjoy interacting with people?
As a tier 1 member of Marketo Support, your goal is to provide fast and friendly world-class support through creative and flexible solutions. The Tier 1 Technical Support Engineer is a front line position, and you would be expected to take on support cases of moderate complexity and be able to manage your own priorities. You will work in a software environment, and must be comfortable with computers. We partner with our employees to provide an exciting work environment that everyone has an opportunity to shape. We value team players who are self-directed and want to influence the next wave in SaaS technology and service innovation. This position would suit best for a recent IT graduate or someone with 1-3 years of customer support experience.
Required Skills / Experience:
Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.
Marketo is an equal opportunity employer.