Billing Analyst

Finance & Accounting | Dublin, Ireland



Billing Analyst

 

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers - from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology.


The Opportunity
 
We are seeking a Billing Analyst, to join the EMEA Finance Team to perform the following duties:

Responsibilities:

  • Responsible for reviewing sales orders for completeness
  • Review contracts to ensure appropriate approvals on signed documentation
  • Coordinate with professional services team to ensure accuracy and efficiency in professional services invoicing
  • Maintain and update customer records and contacts as requested by internal account managers and customers
  • Keep management informed on day to day issues, escalate situations as appropriate, and provide visibility on new or unique situations as encountered
  • Apply cash receipts as needed to back up other team members
  • Completion of vendor form requests, and other customer requests as needed
  • Work to identify areas for process improvement and coordinate with other departments to implement solutions to improve efficiency of the billings process
  • Assists or works on special projects, as needed, which require data extraction, analysis, and reporting of results
  • Other duties as assigned


Required Skills / Experience:

  • 4+ years billing experience
  • Bachelor’s degree in business, accounting, or technical field
  • Experience with a large customer base, high transaction volume, multi-currency environment and prior SaaS experience preferred
  • Excellent customer service a must
  • Highly organized and focused on follow-through with excellent attention to detail
  • Strong work ethic, ability to adapt to rapidly-changing environments, strong team player
  • Proven oral and written communication skills
  • Ability to work in an open environment and with cross-functional teams
  • Advanced Excel and reconciliation skills
  • Experience with using salesforce a plus

 

About Marketo

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.


Marketo is an equal opportunity employer.