Junior Technical Writer

Engineering | San Mateo, CA, United States



Technical Writer

 

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology.



The Opportunity

As a tech writer, you’ll research, write, and update the product documentation for our users. Your goal is to make it easy for them to understand and use Marketo.

 

It’s knowledge transfer. You’ll interact with product managers, user experience team members, developers, and other people at Marketo and turn it into stellar product documentation.

 

Docs.marketo.com is the Marketo owner’s manual. It’s where you look to learn about a feature and find out how to accomplish a task. So, docs must be well organized, clear, and detailed enough to accomplish the job but also be easy to digest.

 

We’re looking for:

A light touch. Be friendly and approachable at work, and write with that tone in mind. Users may be stressed when they reach for the docs.

Teamwork. You’ll be responsible for getting your own work done, but you’ll collaborate, too. We belong to the User Experience team, which is part of Product Experience, so you’ll have plenty of colleagues. At Marketo, One Team is a core value.

Growth. We want you to learn great doc writing skills—and develop as a person, too.

 

Required skills, abilities, and qualities

  • Excellent writing, editing, and proofreading skills
  • Deep knowledge of English grammar and spelling
  • Can follow writing industry and Marketo writing standards
  • Can manage multiple priorities
  • Delivers work complete and on time
  • Organized and detail oriented
  • Team player who can work independently
  • Positive attitude
  • Marketo knowledge and experience highly valued

 

Good to have education and experience:

  • BA in relevant subject
  • Technical writing experience or industry equivalent

 

About Marketo

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.


Marketo is an equal opportunity employer.